Shopify Sync

Connecting your store

Install Sirv AI Studio from the Shopify App Store and approve the requested permissions (read and write for products and files). Your store connects during the install. Settings > Shopify in Studio shows the connection.

Once connected, open Settings > Shopify and click "Import products" under Sync Products. The import runs in the background, and the page shows its progress, failures, and any items that need another attempt.

Bi-directional sync

Shopify webhooks bring product changes into Studio when your workspace has catalog sync enabled. Publishing from Studio is a separate action. Review the publish outcome before treating a change as live.

Product data that syncs from Shopify includes: title, description, vendor, product type, tags, variants, and all associated images. Images that sync from Sirv AI Studio to Shopify include the file and its position in the gallery.

Pushing images to Shopify

Open an asset that is linked to a Shopify product and click "Push to Shopify" to send it to your store. You choose whether to add it to the existing product images or replace them all. For batch updates, select several assets in the library and use "Push to Shopify" from the selection bar.

Only images with assigned roles get pushed. The main image becomes the featured image. Gallery images follow in the order you set. Swatches sync to variant images if you map them to specific variants.

Importing Shopify products

Run or repeat an import from Settings > Shopify > Sync Products > "Import products". This is useful after adding a large batch of products in Shopify or when the previous import reports incomplete products or variants.

During import, existing products update with Shopify data and new products are created. A Shopify product-deletion webhook archives the Studio product and moves its linked Shopify images to trash.

Position ordering

Image order matters in Shopify. The first image becomes the featured image shown in collections and search results. Drag images within a product's gallery in Sirv AI Studio to set the order, and that order is preserved when pushing to Shopify.

Shopify can change while you prepare a publish. Refresh the product and review source-drift warnings before replacing images or changing gallery order.